Tax Notices – Watch your mail!

Tax notices are being prepared and mailed out this week. An annual budget summary report for 2020 will also be included with your tax notice and is also available online by clicking the provided link.  There may be delays in the mail system this year due to COVID-19. Please be aware of possible delays and how they may affect mailed payments.


Please take note of a summary of  important changes regarding property taxes.

Mill Rate:12.001

Base Tax: Residential base tax on property with improvements has increased by $25 from $700 to $725.


Pre-payment Discount: January 1- May 31 is 6%

Prompt Payment Discount:  6% until June 30, 2020 (in 2021, this discount will reduce to 3%)

There are no discounts past June 30th.


Monthly 2% interest on all past due tax arrears starting June 1, 2020. There will no longer be a 10% penalty on January 1, this will be 2% the same as every other month.


Payment methods normally include cash, debit, credit and online banking payments. Due to COVID-19 our office is currently closed to the public for in-person transactions. A number of options for payment remain available to you:

  • Please avoid dropping cash through the front door drop slot. If you do so this is at your own risk.
  • Cheque in an envelope through mail or drop slot in the front door.
  • Debit will be unavailable while we are closed.
  • Credit card can be used over the phone.
  • Online banking as a vendor through some major banks.
  • E-transfer can also be accepted, please contact us to make arrangements.
  • Pre-authorized debit – please contact us with questions or to request a Pre-Auth Debit Form.

Please remember that payments are credited to your tax account on the day we receive them IN HAND, not the date you mailed or made them. Please allow at least 5 clear business days for online payments to be processed. If mailing payment please allow 5-14 days (we are not responsible for delays in the postal service).



June 1, 2020 – 2% monthly interest begins to accrue on all past due accounts (with tax arrears from the year 2019 or before)

June 30, 2020 – Last day for us to receive payments eligible for the 6% prompt payment discount.

December 31, 2020 – Last day to pay 2020 taxes before interest will be charged


January 1, 2021 – Monthly interest of 2% begins charging on all accounts where 2020 taxes remain unpaid

May 31, 2021 – Last day for us to receive payments eligible for the 6% pre-payment discount.

June 30, 2021 – Last day for us to receive payments eligible for the 3% prompt payment discount.


Q: What if I didn’t get my tax notice?

A: Tax notices are mailed to the assessed owner. Please allow 7-14 business days from the date of mailing before contacting us about missing notices. The 2020 tax notices are being mailed May 11-12, 2020. Some couples or families who have multiple joint owners have requested in the past that only one notice be sent, or that all notices are mailed to a single address. If you feel that you should have received a tax notice and did not get one, please contact us to make arrangements. Only those on file as allowed to receive information on that account may call in regarding that account. We may need to ask you some identification verification questions when you call/email in to protect your privacy. Please have ready your name as it appears on your bill/statement, civic address/legal land description, account or customer number, and telephone number.

Q: What if I want to know the status of someone else’s tax account?

A:  Under Provincial Legislation, only those on file owners may call in regarding that account unless we have been provided one of the following: a legal power of attorney document giving you financial authorization for their accounts,  permission from the property owner/account holder to release that information to you, or a request for a legal tax certificate accompanying by the required $20 fee (per title). A tax certificate can be purchased by anyone for any property and will show you the status of a properties taxes including any outstanding utilities for that property. These are commonly obtained during real estate transactions.

Q: My bank is supposed to pay my taxes, how do I know if they have?

A: As the property owner you should still have received a copy of your tax notice. You can contact us to see if payment has been made, however most banks do tend to wait until the last minute at the end of June to make payments. You can contact your bank to ensure they are getting you the best possible discount by paying before the end of the 6% discount period. You might also consider sighing up for pre-authorized debit instead where you are in more control of when payments are made.

Q: I’m considering appealing my assessment, do I still have to pay my tax notice right now?

A: All 2020 taxes are due December 31, 2020. We recommend paying the 2020 taxes during the discount period (in 2020 this is 6% until June 30) to take advantage of the discount but it is not required. If you file an assessment appeal and it results in a change to your 2020 taxes, we can make the necessary adjustments to your account at that time. You do not HAVE to pay your taxes during the discount period, however if you choose to pay after the discount period ends, you will no longer be eligible for the discount regardless of how the appeal process turns out.


Please visit our Tax & Assessments page for more information.